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If you have any doubt or need help, please contact us.
You have many ways to contact us.
Monday to Friday, from 9:30 a.m. to 6:30 p.m. (Moscow time). Toll-free phone for callers in Russia.
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To contact the Main Directorate of the Central Bank of the Russian Federation for the Federal District of Moscow, which is in charge of monitoring the activity of credit organisations in the Central Federal District, call Customer Service at:
+7495 950 09 40
Monday, Tuesdays, Wednesdays and Thursdays: 9 a.m. – 6 p.m.
Fridays: 9 a.m. – 4.45 p.m.
By calling Customer Service you can obtain the contact details of the financial entities operating in the Central Federal District, as well as information on the institutions with revoked licences.
Additionally, by using Customer Service, you can leave a message reporting alleged irregularities in foreign exchange transactions.
Business Centre West Park. 119530, Moscow, Ochakovskoe schosse, 34, building B204.
Licence from the Central Bank of Russia:
Our Headquarters address in Salamanca (Spain):
C/ Primera nº 17-19, Edificio 21, planta 2ª, oficina 206 Parque empresarial el Montalvo III, 37188 Carbajosa de la Sagrada - Salamanca (Spain)
3533-K as of 19.05.2016
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